Significance and Engagement Policy

The decisions Tiaki Wai makes will affect residents, businesses and communities in different ways. It is important that people who are likely to be affected by decisions are informed and have the opportunity to provide their views when necessary.

Our Significance and Engagement Policy sets out how and when you can expect to hear from us.

We commit to engaging with you on the following:

• Water Services Strategy (this year, and the next Water Services Strategy in 2027)
• significant Tiaki Wai decisions on projects or proposals, especially where they affect particular locations or communities
• any decisions relating to joint water service provider arrangements outside our current service delivery area
• decisions about significant contracts where the proposal or project hasn’t already been subject to engagement, for example through the Water Services Strategy, and in line with legal requirements.

We encourage you to read the Policy and would welcome your feedback here.

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