Provide your feedback

This survey seeks feedback on the Water Services Strategy, Customer Charter, and the Significance and Engagement Policy. It will take around 5 minutes to complete the survey’s closed-ended questions. At the end, you will have the option to provide additional comments if you wish to share more detailed feedback.

Did you know you can save your survey responses and return at any time to complete them?
Simply register your details, start the survey, and when it suits you, log back in to Have Your Say Tiaki Wai. Navigate to the survey and continue where you left off. While the survey will reopen at the beginning, all your responses will be saved—just click Save and Continue to move back to your last completed question.